Thomas Schieffer / Human Factors & Ergonomics

Technical systems.
Human perspective.

I connect hands-on aviation maintenance with psychology and human factors engineering—to better understand the people doing the work, and the systems they depend on.

01 / PEOPLE

Human factors

02 / TASKS 03 / SYSTEMS

FAA A&P
Licensed aircraft mechanic

Psychology
Academic foundation

International experience
Maintenance & instruction

M.S. in progress
Industrial & systems engineering

01 / Selected work

From the hangar floor to the interface.

Hangar Copilot

An advisory maintenance assistant for general aviation mechanics and small fleets. Aircraft information, maintenance tracking, and task-focused manual retrieval—organized around the mechanic’s workflow.

PROTOTYPE IN DEVELOPMENT

Independent / Solo-built
Python · FastAPI · Browser UI
Evaluation planned

Hangar Copilot prototype showing aircraft information, operating hours, and upcoming maintenance.

Interface exploration / A prototype under development, not a finished or validated product.

01 / SELECT AIRCRAFT

02 / DESCRIBE THE TASK

03 / REVIEW REFERENCES

04 / VERIFY & DOCUMENT

Support the search

PDF search and synonym expansion help connect the task to relevant manual information.

Support the search

PDF search and synonym expansion help connect the task to relevant manual information.

Make work visible

Aircraft-specific maintenance status and working history keep task information available outside memory. Access roles define who can change information.

Make work visible

Aircraft-specific maintenance status and working history keep task information available outside memory. Access roles define who can change information.

Keep trust calibrated

Manual references are separated from personal “Shop Wisdom.” The mechanic verifies current sources and remains responsible for official documentation.

Keep trust calibrated

Manual references are separated from personal “Shop Wisdom.” The mechanic verifies current sources and remains responsible for official documentation.

Next: evaluate the work, not just the interface.

A planned comparison with existing search workflows would examine time to locate the correct source, aircraft applicability, missed cautions, and the distinction between references and advice. No user-testing results or demonstrated time savings are claimed. Language-model integration, OCR, cloud accounts, and a live AD feed remain future options.

RESEARCH / NEXT QUESTION

How do mechanics find controlling information?

My planned IE 7000 directed study explores maintenance-manual information access through a short survey of working A&P mechanics: paper versus electronic manuals, search burden, and mismatches between task cards and source manuals.

Planned descriptive research report. Recruitment and data collection are subject to institutional approval.

02 / Experience translated

A practical foundation. A human factors lens.

Maintenance, diagnostics, development, and instruction inform the questions I bring to human-centered engineering. These are connections to my experience, not claims of completed ergonomics studies.

Columbia Helicopters · 2022–Present

Maintenance in the real world.

Inspecting, overhauling, and maintaining CH-47 / Model 234 systems in demanding field environments. Working with engineers on hydraulic, electrical, and drivetrain faults, with FAA and manufacturer documentation.

The human factors connection

Field work informs my interest in workload, usable procedures, interruptions, and the relationship between task demands and working conditions. What information does a technician need at each step?

Columbia Helicopters & Sikorsky · International assignments

Making technical knowledge usable.

Delivering aircraft maintenance instruction in Turkey, Africa, South Korea, and Turkmenistan across different roles. Translating technical requirements into practical instruction.

The human factors connection

Teaching connects expertise with the learner’s ability to perform. It raises questions about mental models, terminology, meaningful task steps, and checking understanding through demonstration.

Audi Bozeman · Diagnostic & mechanical technician

Finding the fault in complex systems.

Diagnosing and repairing hybrid and sensor-based vehicle systems through mechanical and electrical troubleshooting. Mentoring new technicians in safety and calibration procedures.

The human factors connection

Diagnostics means interpreting signals, testing explanations, and revising mental models. This experience informs my interest in cognitive task analysis and information that supports technical decisions.

Sikorsky · 2001–2008

A maintainer’s view of development.

Supporting helicopter testing and development, prototype validation, structural and electrical modifications, and maintenance-related design input.

The human factors connection

Can a maintainer see and reach a component? Is there room for the required tools? Hands-on development connects physical design to maintainability. Formal assessment would be needed to quantify ergonomic demands.

Yale Solar Car Team · 2004

Helping shape the driver’s interface.

Helping create driver controls for a solar car built for a five-day race around Greece, alongside composite panel fabrication, electrical troubleshooting, and prototype subsystem support.

The human factors connection

Control reach, identification, and operation connect directly to human–machine interface design. Repeated use over five days brings comfort, workload, and sustained attention into focus; no measured improvements are claimed.

The Yale Solar Car Team standing behind their solar race vehicle.

Yale Solar Car Team / 2004. Driver-control and interface work for a car built for a five-day race around Greece. Photo from my project archive.

03 / Academic foundations

The study behind the practice.

19 selected courses and course groups. Oregon State and transfer courses are recorded in my supplied transcript. Graduate coursework is listed by term; completion status is not independently verified.

PSY 297 · Oregon State

Think Like a Psych Scientist

Turning practical maintenance questions into testable research questions.

Completed · Summer 2024

PSY 298 · Oregon State

Quantitative Methods in Psychology

Analyzing task times, ratings, and human-performance data.

Completed · Fall 2024

PSY 301 · Oregon State

Research Methods in Psychological Science

Research design and measurement for usability and human-performance studies.

Completed · Spring 2025

IE 6623 · Mississippi State

Engineering Statistics II

Interpreting engineering and human-performance data.

Listed for Fall 2026

PSY 340 · Oregon State

Cognitive Psychology

Attention, memory, and reasoning in information search and diagnosis.

Completed · Winter 2024

PSY 496 · Oregon State

Industrial & Organizational Psychology

People at work, training, organizational context, and performance.

Completed · Fall 2024

PSY 360 · Oregon State

Social Psychology

Team behavior, communication, and social influences in operations.

Completed · Summer 2024

PSY 350 · Oregon State

Human Lifespan Development

Differences across users and learning needs.

Completed · Spring 2025

PSY 493 · Oregon State

Positive Psychology

Well-being and the human side of work and learning.

Completed · Winter 2025

PSY 201 & 202 · Oregon State

General Psychology

Foundations of behavior and mental processes.

Completed · 2023

NMC 241 · Oregon State

Applied Media Aesthetics

Visual presentation and interface information organization.

Completed · Summer 2025

NMC 240 · Oregon State

Survey of Social Media

Digital communication and information exchange.

Completed · Summer 2025

Transfer credit · Vaughn College

Visual Basic Programming

An early programming foundation for developing interactive tools.

Completed · Transfer credit

Transfer credit · Vaughn College

Calculus I & Transcendental Functions

Mathematical foundations for engineering and analytical study.

Completed · Transfer credit

Transfer credit · Vaughn College

College Physics I & II

Physical systems foundations for technical work and engineering analysis.

Completed · Transfer credit

Transfer credit · Vaughn College

English Composition & Public Speaking

Technical documentation, instruction, and presenting research.

Completed · Transfer credit

IE 6113 · Mississippi State

Human Factors Engineering

Human capabilities and limitations in design and evaluation.

Listed for Summer 2026

IE 6513 · Mississippi State

Engineering Administration

Organizational and project context for implementing technical work.

Listed for Summer 2026

IE 6773 · Mississippi State

Systems Simulation I

Modeling workflows and alternative system arrangements.

Listed for Fall 2026

04 / Working perspective

Start with the person doing the work.

Understand the task.

Start with how work actually happens: the sequence, the decisions, the constraints, and the information needed to move forward.

Understand the task.

Start with how work actually happens: the sequence, the decisions, the constraints, and the information needed to move forward.

Connect mind and system.

Psychology grounds my interest in attention, learning, and decision-making. Engineering study connects those interests to design and evaluation.

Connect mind and system.

Psychology grounds my interest in attention, learning, and decision-making. Engineering study connects those interests to design and evaluation.

Make knowledge actionable.

Teaching and mentoring keep the focus on understanding that people can apply, whether learning a procedure or diagnosing an unfamiliar fault.

Make knowledge actionable.

Teaching and mentoring keep the focus on understanding that people can apply, whether learning a procedure or diagnosing an unfamiliar fault.

Human factors in operational training.

Selected completed Columbia Helicopters training from my October 2024 record. This is training history, not a claim of current recurrent qualification.

Human performance & safety culture

Human Factors (Mar 2024) · Just Culture (Apr 2024) · Safety Culture (Jul 2024) · SMS Training for Employees (Apr 2024) · ASAP Reporting (May 2022)

Task conditions & maintenance practice

FOD and Tool Control (Apr 2024) · Heat Stress & Cold Stress (May 2023) · Lockout Tagout Awareness (Aug 2023) · 234 Manual Familiarization (May 2022) · CH-47D Technical Publications (May 2022) · AS9100 and 9110 Quality Manual (Nov 2022)

05 / Background & direction

From hands-on systems to human-centered engineering.

My career brings together aircraft maintenance, automotive diagnostics, prototype support, and teaching. I’m interested in maintenance human factors, reliability and maintainability, procedure design, aviation operations, and training and human-performance programs.

M.S. Industrial and Systems Engineering

Mississippi State University · Human Factors Engineering focus · Expected December 2027

B.S. Psychology

Oregon State University · Human Factors and Ergonomics Psychology focus

A.A.S. Aviation Maintenance

Vaughn College of Aeronautics and Technology · FAA Airframe and Powerplant Certificate

Get in touch

Let’s talk about people and systems.

Thomas Schieffer / Human Factors & Ergonomics

Create a free website with Framer, the website builder loved by startups, designers and agencies.